Ancient History -- Bookstores and Toll Booths

Going about my weekend routine, I was thinking how my son and I made a spur of the moment decision recently to look at a video rental store that was going out of business.  It wasn’t that long ago that we also went to a Borders bookstore that was a similar casualty of new technology.  For both my son and I, we probably sensed a loss from the removal of the shared tactile experience and potential discovery of looking at DVDs and printed books.  

That prompted me to think of the whole range of experiences that have essentially evaporated over the past few years or decades because of technological change.  It is not that I want to turn the clock back, even if I could.  But it bears consideration how many things or experiences have been lost because of electronic commerce, the Internet, computers, mobile phones or some combination of each.  

Many of the activities listed below have really only shifted in the past decade. Given the pace of change, one wonders whether this accelerates further. We can’t know for sure, but the risk seems high, baring the unexpected or catastrophic. 

So, in no particular order, a list of some of the things I don’t expect to do anytime soon, or not nearly as often, or perhaps never again. First, find the phased-out activity below, followed by its successor.

·         Human highway/bridge toll booth toll takers (E-Z Pass)
·         Gas station cashier (pay at the pump)
·         Record/CD store (iTunes or streaming services like Pandora and Spotify)
·         Photo development at retail (digital photos, remote printing services like Snapfish or home printing)
·         Bank teller (ATMs and Direct Deposit)
·         Book store (Kindle, iPad and Amazon.com)
·         Movie theater, DVD/VHS rental  (Netflix, cable, iTunes or any number of services)
·         Buying printed newspaper or delivery (PC browser, mobile web, tablet, apps)
       Drugstore prescription pick-ups (Mail order prescription fulfillment)
·         Map purchases, travel guides or TripTiks (GPS, online maps, web travel services)
·         Travel agent services (Electronic ticketing, airline and hotel reservations, online travel advice)
·         U.S. Postal Service (E-mail, online stamp ordering)
·         Faxing (Scanning documents at home, sending via email)

Those are all I can think of for now.  What have we really lost? Perhaps human interaction or shared activities.  And that’s to say nothing of the displacement of jobs from all of the above.  

Now, if I could just use a website to avoid having to call and pay a plumber.

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